Our Services

One Partner for Patient Engagement & Care Management

From always-on call answering to full care management programs, FPE combines trained specialists with healthcare communication experience to extend your team.

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FPE care and engagement team collaborating

What We Offer

Services Designed Around People

Choose a single service or combine several into a full patient engagement solution tailored to your organization.

24/7/365 Call Answering

Live inbound, after-hours, and overflow support with message routing and scheduling — for medical and non-medical organizations.

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Chronic Care Management (CCM)

Monthly outreach, care coordination, care plan support, reminders, and documentation for chronic conditions.

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Remote Patient Monitoring (RPM)

Enrollment, device education, readings follow-up, abnormal value outreach, and escalation workflows.

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Principal Care Management (PCM)

Condition-focused outreach and coordination for patients with serious, high-impact conditions.

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Advanced Primary Care Mgmt (APCM)

Proactive, between-visit engagement and coordination for modern whole-person primary care.

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Patient Enrollment & Consent

Warm, compliant enrollment and consent support that gets eligible patients into your programs.

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Care Coordination

Coordination across providers, settings, and care teams to keep patients connected and on track.

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Not sure where to start?

Tell us about your practice and patients. We’ll recommend the right mix of engagement and care management services. Schedule a consultation today.

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